Felina Reviews

I placed an order 11 days ago and still have not received it. I contacted their customer service and no one has responded to me.

Felina’s items are so-so, BUT their customer service is horrible!!! There is no customer service. I ordered several items in good faith that they would deliver what I ordered. My order was almost $300, and I was short one item. I have tried emailing and chatting every day, multiple times a day on some days, and have yet to receive a response, neither good nor bad. I have heard nothing from them. I am left only with the option to return everything and file a dispute with my credit card. Whatever you do, do NOT order from them. Again, DO NOT ORDER FROM FELINA…THEY OFFER NO CUSTOMER SERVICE! There is literally no one there. They do not even publish a phone number to call.

Ordered socks which were returned for "improper address" (never received the package and return receipt to the company was confirmed), have reached out 4 times for a refund. Nothing...no response to emails, no phone calls, no refund...for a month. First and last time I've ordered from this company. WATCH OUT. Not so sure this is a legit company.

Horrible customer service. They have a phone number that no one answers. You can leave a message that no one returns. You can go back and forth with email that only one person answers unprofessionally. If you try and chat online with customer service, it’s the same person that writes the emails. It’s kinda hilarious. I was promised to talk with someone in management to solve my problem, still waiting months later. I think they’re selling bras out of the trunk of a car somewhere. Oh well at least it was about $20 I’ll never see again. But I’ll never buy anything ever again from this company.

I got two of the marvelous side smoothing t-shirt bra. They suck . The Material on the side has no support it’s just pretty much extra material. No Strength behind it to keep your side smooth under your arm which is what it supposed to do so the extra material just rolls down and makes the Bra uncomfortable .

This company is legitimate. They lured me in via Instagram ads. I found the website to be frustrating, because most of the products on the larger popular sizes and products were mostly out of stock. In other words... slim pickings. Customer service is awful. There is no human contact. You are dependent on email for communication. My first email was sent August 23rd. I finally received a response September 16th. I am waiting for another response on a return I am trying to make. Their product ran small. Its been at least 10 days, with no email on my return....yet. The product was well made. If only they were fluid with their inventory and customer service.